The Oklahoma Insurance Department (OID) is dedicated to protecting consumers by ensuring that insurance companies operating in the state adhere to Oklahoma’s insurance laws. If you need to file an Oklahoma Insurance Commissioner Complaint, the Consumer Assistance/Claims Division is available to help. This division investigates complaints and provides information about insurance companies and policies, offering support for resolving disputes effectively.
How to File an Oklahoma Insurance Commissioner Complaint
1. File Electronically
Submitting your complaint online is the fastest way to begin the process. You can access the Oklahoma Online Complaint Form.
2. File by Mail or Fax
If you prefer a paper form, download the Oklahoma Insurance Commissioner Complaint PDF and submit it along with any supportive documentation to:
Mailing Address:
Oklahoma Insurance Department
Five Corporate Plaza
3625 NW 56th, STE 100
Oklahoma City, OK 73112
Fax Number:
(405) 521-6652
For links to other state insurance complaint processes, visit our Insurance Commissioner Complaints by State page.
What to Expect After Filing an Oklahoma Insurance Commissioner Complaint
Once your complaint is received, it will be assigned to a Consumer Assistance/Claims Analyst. You will receive an acknowledgment letter confirming the receipt of your file.
The OID will then contact the insurance company to request a detailed explanation of its position regarding your concerns. By law, the company has 30 days to respond to the department.
If additional information is required by the insurance company to fully address your complaint, unforeseen delays may occur. Your assigned Analyst will keep you updated on the status of your file through mail correspondence.
After the company’s final response is reviewed, the Analyst will provide you with a written explanation of the findings and resolution.
Types of Complaints You Can File
You can file complaints about:
- Insurance companies not honoring claims or policies.
- Misrepresentation or unfair practices by insurance professionals.
- Issues with auto, home, health, or life insurance policies.
For further clarification or assistance, contact the OID directly using the details below.
Contact Information
Mailing Address:
Oklahoma Insurance Department
Five Corporate Plaza
3625 NW 56th, STE 100
Oklahoma City, OK 73112
Fax: (405) 521-6652
