The Florida Department of Financial Services – Division of Consumer Services provides resources to help consumers resolve issues with insurance products, including bonds, warranties, and annuities. Filing a Florida Insurance Commissioner Complaint ensures that your concerns are addressed by an insurance specialist who will assist in resolving the matter.
Required Information Before Filing
Ensure you have the following details ready:
- Policy information – Company, Policy Number, or Claim Number
- Your contact information – Address, Telephone Number (Home, Cell or Work).
- Description of the problem or issue
How to File a Florida Insurance Commissioner Complaint
File an Insurance Complaint Online
You can submit a complaint on insurance products, including bonds, warranties, and annuities, online by visiting our Online Insurance Assistance homepage. The request is assigned to an insurance specialist to provide necessary assistance.
The best way to file the complaint is through the insurance commissioner’s website: Florida Insurance Assistance Website.
File an Insurance Complaint by Email
You can also submit a complaint on insurance products, including bonds, warranties, and annuities by emailing the Division: Consumer.Services@myfloridacfo.com.
File an Insurance Complaint by Telephone
You can contact a specialist directly by telephone on weekdays between the hours of 8:00 a.m. – 5:00 p.m.
EST at the statewide, toll-free number 1-877-MY-FL-CFO (1-877-693-5236).
If you are calling from Out of State please dial (850) 413-3089.
Florida Department of Financial Services – Division of Consumer Services
The department is committed to resolving consumer complaints and ensuring compliance with Florida’s insurance laws. If necessary, the division may contact the insurance company directly to mediate the dispute and work toward a resolution. Specialists are trained to help you understand your policy, identify potential solutions, and ensure your rights as a consumer are protected.
200 E. Gaines Street, Tallahassee, FL 32399-0322
- Toll-free: 1-877-693-5236
- Direct: 850-413-3089
- Fax: 850-413-1550
- Email: first.last@myfloridacfo.com
- www.myfloridacfo.com/Division/Consumers
Conclusion
Filing a Florida Insurance Commissioner Complaint is a straightforward process designed to resolve disputes and clarify issues with insurance providers. Whether filing online, by email, by phone, or by mail, the Florida Department of Financial Services offers multiple channels to assist you. If you’re facing a problem with an insurance product, reach out today for expert support.
