New Car Dealer – Non-Vehicle Sales Income Pipeline: Service, Parts and Body Shop Operations (Fixed Ops)
Franchise Dealer Fixed Ops Statistics:
- Gross Sales in 2018: $116 Billion
- Repairs Orders Written: 310 Million
- Technicians Employed: 265,000
- Parts Dept Inventory: $6.67 Billion
Franchise Dealer Fixed Ops Sales, 2016, 2017 and 2018 Comparison:
|
Franchise Car Dealer |
2018 | 2017 | 2016 |
| Service, parts and body shop sales | $ 7,325,823 | $ 7,194,457 | $ 6,972,698 |
| Service, parts and body shop sales as a percentage of total sales | 12.00% | 12.10% | 11.70% |
| Service, parts and body shop gross as a percentage of total gross | 49.60% | 49.00% | 47.30% |
| Warranty work as a percentage of total service, parts and body shop sales | 18.00% | 18.70% | 18.20% |
Franchised new-vehicle dealerships service, parts and body shop sales (PDF)
