Illinois Insurance Commissioner Complaint Information
Electronic Form
The Department of Insurance makes sure all insurance companies, HMOs, producers selling insurance in Illinois and other regulated entities obey state insurance laws. The Department provides consumer information and investigates complaints about companies and producers. Assistance requests can be filed electronically by using a PC, smartphone or tablet via our Message Center. The Message Center can also be used to check the status of your request and to update information.
The best way to file the complaint is through the insurance commissioner’s website:
Hardcopy Form
Illinois Insurance Commissioner Complaint Form – pdf
Contact and Mailing Information:
320 W Washington
Springfield, IL 62767
217-782-4515 phone
IDOI
122 S. Michigan Ave., 19th Floor
Chicago, IL 60603
312-814-2420 phone