The New York Consumer Department assists consumers in addressing issues related to insurance and financial services. Filing a New York Insurance Commissioner Complaint helps gather information about compliance with state laws and detect patterns of fraud or wrongdoing. While the department may not handle every individual complaint, it ensures that issues involving insurance products are reviewed for potential violations.
How to File a New York Insurance Commissioner Complaint
1. File Online
The easiest way to submit your complaint is by using the New York Online Complaint Form. This platform is designed to handle complaints related to insurance products and other financial services offered in New York.
2. File by Mail
If you prefer, download the New York Insurance Commissioner Complaint Form (PDF) and send it with supporting documents to the appropriate department listed on the form.
Types of Complaints Handled
Insurance – Any complaint involving an insurance product offered in New York State, including, but not limited to, health insurance, life insurance, property and casualty insurance and auto insurance.
Banking/Mortgage – Any complaint involving a New York State licensed mortgage banker, mortgage broker, mortgage loan originator or mortgage loan servicer.
Banking/Non-Mortgage – Any complaint, other than those that are mortgage related, involving a New York state licensed bank or lender, including, but not limited to, community and regional banks, sales finance companies, budget planners, student loans and credit cards.
Vacant Property – Any complaint involving the maintenance status of a vacant and abandoned home in foreclosure.
Important Note
Not all complaints will be individually reviewed. You will be notified if your issue is not being specifically handled. The department primarily uses complaints to monitor compliance and identify potential patterns of misconduct or fraud.
Conclusion
Filing a New York Insurance Commissioner Complaint is an essential step in addressing disputes or concerns related to insurance and financial products. By submitting a complaint online or through the designated form, you can contribute to ensuring compliance and protecting consumer rights in New York.
If you have issues with an insurance policy or financial service, take advantage of the department’s resources and expertise.
