West Virginia Insurance Commissioner Complaint Information
West Virginia Insurance Commissioner Office
Protect you by enforcing West Virginia laws
Provide you with consumer information
Help you with insurance complaints involving:
-Sales and policyholder services
-Premium rates/refunds
-Cancellations/ non-renewals
-Claims delays/denials
-Settlements issues and other insurance related matters
West Virginia Complaint Form
west-virginia-island-insurance-commissioner-complaint – pdf
Formal Complaints
♦ Communication (Breakdown between parties)
♦ Misrepresentation (Agents/Consumers)
♦ Claims (Settlement Offers/Denials)
♦ Contractual Provisions (Exclusions/Non-covered Benefits)
♦ Statutory Violations (Non-renewals/Cancellations)
Contact Information
Telephone Toll-Free 1-888-TRY WVIC (888-879-9842)
TTY 1-800-435-7381
Facsimile 304-558-4965
Mailing Address
Correspondence West Virginia Offices of the Insurance Commissioner
ATTN: Consumer Service Division
PO Box 50540
Charleston, West Virginia 25305-0540
Physical Address
1124 Smith Street, Rm 309
Charleston, West Virginia 25301
