Effective February 22, 2025

We Stand Behind Our Appraisals – With a Money-Back Guarantee!

At Diminished Value of Georgia, we are committed to helping you maximize your claim and get the settlement you deserve. We’re so confident in our appraisals that we now offer a 100% refund guarantee if your settlement increase doesn’t at least cover the appraisal cost.

When You Qualify for a Refund

  • Settlement guarantee: If your final increase in settlement is less than the appraisal fee, we will refund 100% of your appraisal cost.
  • Missed deadline: If we fail to deliver your appraisal within 7 business days of payment.
  • Wrong vehicle: If the appraisal report contains incorrect vehicle information.
  • Conflict of interest: If a conflict of interest is discovered.

When Refunds Are Not Available

To maintain fairness and integrity, refunds do not apply in the following situations:

  • You did not disclose prior accidents or damage on your vehicle.
  • Your claim goes to trial, and you request our expert testimony.
  • You are an attorney representing a client.
  • Your insurance carrier has already reimbursed you for the appraisal.
  • You signed a release of liability before hiring us, and this was not disclosed.
  • You did not follow the demand letter instructions or follow-up steps.
  • You did not submit our appraisal report to the insurer.
  • You edited, altered, or modified our appraisal in any way.
  • You canceled an inspection request without providing at least 72 hours’ notice.

Claim Management Services

If you paid us a separate fee to negotiate and settle your claim, we guarantee results. If a settlement is not reached within 30 days of payment, you’ll receive a full refund.

Diminished Value of Georgia Claim Management Services→

Tax Deduction Benefit

Diminished value is recognized by the IRS as a valid loss, meaning you may be eligible for a tax deduction. Use IRS Form 4684 to claim uncompensated losses: Download Form 4684.

⚠️ Please consult with your CPA as DVGA does not offer legal or tax advice. We are not attorneys or accountants but auto appraisers, we do not offer legal or tax advice.