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Texas Insurance Commissioner Complaint

Texas Insurance Commissioner Complaint Information



Texas Department of Insurance

The Texas Department of Insurance helps consumers resolve complaints against insurance companies, health maintenance organizations (HMOs), insurance agents, and adjusters. Each year, we help thousands of Texans get millions of dollars in additional claim payments and refunds.

Note: Texas Insurance Complaint Department can only accept hard copies, CDs, USB flash drives, and email attachments with documents, photos, and videos in PDF or JPEG format. We can’t accept links to online documents and pictures.

Online Complaint Form   –   registration required.

Paper Complaint Form

texas-island-insurance-commissioner-complaint    –    pdf






Contact Information

By mail: 

MC 111-1A, Consumer Protection

Texas Department of Insurance

P.O. Box 149091, Austin, Texas 78714-9091

In person or by delivery service:

Texas Department of Insurance

Consumer Protection (111-1A)

333 Guadalupe St., Austin, Texas 78701

By fax: (512) 490-1007
By email: