Tennessee Insurance Commissioner Complaint Information
Tennessee Department of Commerce and Insurance
Consumers are encouraged to file complaints with the Department of Commerce and Insurance when they feel they have been the victim of an unfair or deceptive business practice. These complaints are assigned to trained Consumer Protection Specialists for mediation. Please note that a complaint may also be referred to the division to the specialized regulatory boards within the department or other local, state and federal agencies when regulatory oversight is necessary. Consumers may report suspected misconduct or other violations of a respective profession to the appropriate licensing agency. These complaints are then reviewed to determine any necessary disciplinary action.
Additional Information
tennessee-island-insurance-commissioner-complaint – pdf
Sections of the Insurance Division:
Agent Licensing – regulates and licenses individuals and business entities that sell insurance products in Tennessee
Captive Insurance – oversees and supports corporations and groups underwriting their own insurance to manage risks and gain financial control
Consumer Insurance Services – educates Tennessee consumers on insurance topics and mediates insurance-related disputes
Financial Affairs – monitors financial and operational conditions of insurance companies in Tennessee while analyzing records to ensure compliance with state laws, rules, and regulations
Insurance Examinations – examines insurance companies licensed in Tennessee to ensure the company’s financial and operational condition remains in compliance with state laws, rules, and regulations through examination reports
Fraud Investigations – investigates allegations of abuse, fraud, waste, and other violations to resolve them through means such as fines or the revocation of licenses
Policy Analysis – reviews life, health, property and casualty and workers’ compensation insurance policy rates, rules, and forms filed by licensed companies in Tennessee
Contact Information
Consumer Insurance Services
500 James Robertson Parkway, 4th Floor
Nashville, TN 37243-0574
Phone: (800) 342-4029 ∙ (615) 741-2218
Fax: (615) 532-7389
Email: CIS.Complaints@state.tn.us
