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Indiana Insurance Commissioner Complaint

Indiana Insurance Commissioner Complaint Information

 

Complaints

The Department accepts complaints and compiles reports so you and other members of the public can evaluate the companies and agents who conduct insurance business in Indiana. Once the complaint information has been collected, we thoroughly investigate all circumstances and take any appropriate action to prosecute or fine the company or person if found to be at fault.
If the insurance company has not followed the terms and conditions of your policy, you may submit a consumer complaint form. Examples of appropriate issues include:

Coverage Concerns
Claim Disputes
Premium Issues
Policy Cancellations
Refunds

Electronic Form
The best way to file the complaint is through the insurance commissioner’s website:
http://www.in.gov/idoi/2552.htm

Mail Form
Indiana Department of Insurance Complaint Form – pdf

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Additional Contact Information
You may submit a consumer complaint online using the on-line forms or via the mail. Mail all complaints to:

Indiana Department of Insurance
Consumer Service Department
311 West Washington Street, Suite 300
Indianapolis IN 46204-2787